I broke a spoke on my old but loved Mavic Ksyrium wheel. My mechanic pretty much told me to give up finding a replacement spoke, what with supply chain issues and Mavic backlogs. But I found RogueMechanic and sent them my wheel specs and by 6:00am the next morning I had an answer what exact spoke I needed, and that they had the part! It arrived a couple of days later, perfect match, and I’m back on the road. Couldn’t be happier and that kind of fast, personal service is so rare these days for any product, not to mention a single spoke! My mechanic and local bike store were excited to learn of the resource themselves.
Received the spoke quickly. Had it installed at a local dealer. Has worked great on the first two rides and would expect it to continue. Very helpful to get it from RogueMechanic since Mavic no longer operates in the USA.
Truly honest and high quality customer service
The parts came correctly with a fair price