John is the go to guy in the USA for Mavic New Old Stock and wheel repair. I run a Pinarello Opera (circa 2003) equipped with Mavic Ksyrium Elite wheels with a certain finish -- they are now out of production and rare. I had a rear spoke go bad and local shop tried to remove it and replace to no avail. Both the local shop and I thought they ruined the wheel trying to remove the spoke. Short review -- John to the rescue -- saved the wheel and replaced the spoke, among other things. Can't say enough good things about John. A1 thankfully he is around!
I sent and email with a question to confirm I had ordered the right part. I received an email not long after sending it to confirm that I had order the right parts and everything should work out perfectly. Will do business again in the future.
Thanks for sending me the spoke to Switzerland. I was desperate to find this Mavic spoke. But you saved the day!
Delivered as promised, very satisfied
Tudo perfeito.Muito obrigado.